They denied us because they stated my credit was in the 530 when my report clearly shows 650. He deserves $100 for being that awesome! I know my credit score. So far, we have been impressed with the people at On Q and their property management organization. You can now request consultation from this business directly from Yelp, Tim M. said: I've only been here about a month, so I'll update my review at some, Matt B. said: Would have a 5, because 99% of the employees here are PHENOMENAL! He saved my time actually:) Thank you. 1 talking about this. Eric Dixon, the broker, is very attentive to his clients' needs and is prompt to respond to the issues or questions, as they arise. She was so rude we pulled the deal off the table. I have spoken with several people in the office but have most recently spoken with Deb, my property manager. A client-first approach, coupled with a technologically focused workflow, helps to build and maintain excellent relationships with their clients. Once I found ONQ management they help me to find my dream home . Now I get why. Repairs were never done timely and they are making me jump through hoops to get a rent credit for my utilities being affected by repeated repairs. Kim Mc. the leasing agent that we were so lucky to have the privilege to work with was detailed, responsive, and extremely nice to deal with. On Q's client-first approach, coupled with its technologically focused workflow, help build and maintain excellent relationships with its customers. Here are 8 tips for writing great reviews. They request a lot of documents more than if youre buying a house.3. New Users (More Information) Forgot Password? Her background with IREM and other affiliations has resulted in a level of property management and real estate expertise unmatched in the area. She has made working together very easy. My deposit was $3200 they send me back $1164 even I left the house in a better shape than I received it.Dont waste your time and money this company is joke they just take your money with no rights.They block me on Facebook too. Let your property manager worry about collecting rents, inspecting and maintaining the premises, evicting problem tenants and making sure you get the maximum return on your investment. After moving in a year ago noticed major flooring issues informed property manager Stephanie lambert received no help or fix. We are new to On Q and they have been very helpful in the property management process. You'll never wonder what step. We only had one, John E. said: I can't speak to the experience of others, but my wife and I recently. He said my house was the cleanest he had seen, which made me feel great! SEAMLESS COMMUNICATION Send communications to us at anytime. My husband and I applied for an incredible home that has been sitting on the market for 40 days and shows its had 32 people apply. Instead, give us a call. Modify Access. We use dedicated people and clever technology to safeguard our platform. He deserves $100 for being that awesome! Dont trust this company. When repairs are needed to my property, they are quick to find reasonably priced solutions and follow through well. He was so friendly, yet professional. We manage a range of property types, from single-family homes to multi-family residences and homeowners associations, as well as office and retail space. YOUR ONLINE PORTAL Your account at your fingertips. Specialties: On Q Property Management is a full-service property management company specializing in managing rental properties for owners on the go. Dont ever be interrupted again during dinner, while at the movie or enjoying that sporting event. Property management companies do not make money with rentals. She was very helpful and knew how to help me with my questions. My deposit was $3200 they send me back $1164 even I left the house in a better shape than I received it.Dont waste your time and money this company is joke they just take your money with no rights.They block me on Facebook too. We will make recommendations on what needs to be done to the property to quickly and efficiently secure a qualified tenant. If you are looking for discriminatory behavior then this is the company for you. I can get a hold of her and get answers to my questions very quickly. Find out how we combat fake reviews. Zaid Kazzaz, CEO. I am very impressed with the service that they provide for me. In addition to her exceptional service, she has a great sense of humor and Ive thoroughly enjoyed all of our interactions. Thanks for the feedback! She was very helpful and knew how to help me with my questions. I was rented a house that the company had not even inspected yet. If you are looking for discriminatory behavior then this is the company for you. Radiology Partners Management Group. Home inspection was great! Thats how they make majority of their money. Ive gotten approved at several homes but sadly I really wanted this one. He noted everything on his tablet and the entire process was quick and easy. This company keeps vacant homes on the market just collecting application fees. We manage a range of property types, from single-family homes to multi-family residences and homeowners associations, as well as office and retail space. I cant believe they are not being investigated constantly and taken out of business. Established in 2010. I emailed them proof of my report and they said they wouldnt accept it that way and I have to dispute it with the credit bureau lol BOGUS and nothing but LIES. It doesn't matter whether it is a renter's market or the landlord's market, respect should always be mutual. They are super quick to respond and always on top of things. He has been helping me out to find home and take care of whatever he needs to do so fast . Anytime, anywhere. - Ana Tueller KJT Plumbing LLC. Home inspection was great! We had a good experience working with the OnQ team during the 2018-2019 period and are happy to recommend them for your property management needs. I had my home inspection yesterday with Russell. 2022 Trustpilot A/S. Im lucky enough to get Russell every time theres an inspection and its quite pleasant being able to speak with him and Im happy to see that its him every time he shows up. Our staff hold the following designations: Housing Credit Certified Professional, (HCCP), Certified Credit Compliance Professional, (C5P). Whether youre looking for a place to call your own or want some help with the management side in Jonesboro, Paragould, Bay, Brookland, Lake City or Bono, we would be happy to help. My husband and I applied for an incredible home that has been sitting on the market for 40 days and shows its had 32 people apply. Russell is fast, efficient, thorough, friendly and he has great communication! Suggested companies are based on peoples browsing tendencies. Sam over in the office is such a pleasure to work with! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I moved into this home about 4 months ago and the house was disgustingly dirty I had to clean it myself. I am just ultimately very displeased with their customer service. I have a great opinion of On Q Property Management because of Leanna! Real Estate Rental Agency On Q Property Management On Q Property Management Reviews 158 Average 3.6 VERIFIED COMPANY www.onqpm.com Visit this website Write a review 3.6 158 total 1% 1% 1-star 17% Sort: Most relevant DP David Pyle 1 review US Oct 4, 2022 Russell was very professional ,on time So far my experience with all the folks at OnQ have been amazing! Everyone in the office is very kind and willing to help.Thank you On Q! SUBMIT MAINTENANCE REQUESTS Quickly submit maintenance requests that go directly to our maintenance queue. I was moving from Cali to Phoenix. I have to give them one star in order to write my review even though they dont deserve it.Worst company ever:1. Request a Demo Ratings Snapshot Certificate of Excellence Read 1 reviews 0% Recommend #43 Popularity index HT SCORE 13 out of 100 Leanna is a pleasure to work with! On Q's client-first approach, coupled with its technologically focused workflow, help build and maintain excellent relationships with its customers. And I really like the quick deposit into my bank account every month. Especially leasing agent Kim McGill . He helps out with quick responses and helps out in every way possible. I moved into this home about 4 months ago and the house was disgustingly dirty I had to clean it myself. Any repairs have to go through the owners approval, so this property management company is here to help you jump through hoops and collect your landlords mortgage payment while you sit in 90 degree heat because your air conditioning doesnt work at all - but dont worry, they have an emergency phone number you can hopelessly call on the weekend - but it still takes at least 48 hours before they can do anything. They ae very responsive, communicate very well, and provide the online reporting capability so I can really stay on top of what is happening. Our staff hold the following designations: Certified Property Manager, (CPM) Housing Credit Certified Professional, (HCCP) Certified Credit Compliance Professional, (C5P) Assisted Housing Manager, (AHM) Contact Us T: (870) 520-6468 F: (870) 520-6470 E: rquick@onqproperties.com Our Location Thank you very much Kim for all of your help through this process. He helps out with quick responses and helps out in every way possible. - Ana Tueller KJT Plumbing LLC. Any repairs have to go through the owners approval, so this property management company is here to help you jump through hoops and collect your landlords mortgage payment while you sit in 90 degree heat because your air conditioning doesnt work at all - but dont worry, they have an emergency phone number you can hopelessly call on the weekend - but it still takes at least 48 hours before they can do anything. I would not recommend this company to anyone that appreciates a return call or email when inquiring on a property. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Russell was very professional ,on time, great person !he's welcome in my home anytime. On Q Real Estate & Property Management has years of experience protecting and maintaining properties for our valued clients, and wed love to provide the same services to you. Once I found ONQ management they help me to find my dream home . I never had a situation we couldnt get resolved quickly and efficiently! Bummer for the owner of the home because its beautiful and clearly someone wants it. On Q takes the stress out of Property Management with its specialized system- On Q Flow. Thanks for the feedback! Im lucky enough to get Russell every time theres an inspection and its quite pleasant being able to speak with him and Im happy to see that its him every time he shows up. At a loss with why customer service and professionalism is lacking with this company especially when they are profitable during trying economic times. They stopped answering me and a supervisor never even reached out when I asked multiple times to speak to one. I am just ultimately very displeased with their customer service. They are just collecting money from applications. Dont trust this company. I know my credit score. Hilton OnQ Ranked 43 (out of 250) in Property Management Systems Hilton's proprietary PMS built in-house rolled out across 2000+ Hilton properties. Unprofessional and have the worst customer service they dont answer the phone and they get back to you after 3-4 days even if its an emergency.2. Initial consultation - A no-obligation meeting at the property, if possible, to understand your needs, goals, and questions. Russell is fast, efficient, thorough, friendly and he has great communication! Ive gotten approved at several homes but sadly I really wanted this one. I am very impressed with the service that they provide for me. Russel was very sweet and courteous!! He said my house was the cleanest he had seen, which made me feel great! TENANTS I have been renting out my house with On Q for almost 4 years. They are just collecting money from applications. Owner is losing here. I was told that after I was pressured into signing the lease prior to doing the final walk thru and getting the keys. I have a great opinion of On Q Property Management because of Leanna! In the Real Estate Rental Agency category, Russell was very professional ,on time, great person !he's welcome in my home anytime. I emailed them proof of my report and they said they wouldnt accept it that way and I have to dispute it with the credit bureau lol BOGUS and nothing but LIES. Robin Quick is the principal broker and has held an Arkansas Real Estate license since 2001. Shes been very patient with our company even when our timeframe has not been ideal. Bummer for the owner of the home because its beautiful and clearly someone wants it. Jerry Reidhead has been great in my experience with on q. Unprofessional and have the worst customer service they dont answer the phone and they get back to you after 3-4 days even if its an emergency.2. Shes always available when I need her assistance and has promptly and professionally handled each and every request or question Ive thrown her way. We specialize in third party, fee management of single family homes, apartments, condos, office and retail space as well as residential sales. We also ensure all reviews are published without moderation. I never had a situation we couldnt get resolved quickly and efficiently! This includes Johnny and Nichole who have helped when issues arise. Uncover why On Q Property Management is the best company for you. Our refined management process has proven to work time and time again. Loan rates and, H M. said: Ken facilitated the purchase of our Cavco Durango model for the Cottonwood, Omid R. said: My wife and I recently moved from Wyoming to Arizona. Whenever I email to him for any concern and questions, Ive got responses so quickly. He saved my time actually:) Thank you. It was a pleasure working with Russell. PAY RENT Securely pay rent online from anywhere. In addition to her exceptional service, she has a great sense of humor and Ive thoroughly enjoyed all of our interactions. So far, we have been impressed with the people at On Q and their property management organization. Founded in 2010, On Q Property Management established itself as one of Arizonas fastest-growing Property Management and Real Estate firms. Believe all the horrible reviews. (520) 244-0001 Tucson's #1 Property Management & Real Estate Investment Company Cutting-edge Residential Property Management in Arizona since 2010. I would not recommend this company to anyone that appreciates a return call or email when inquiring on a property. Its there scam. They are quick to take your money but that is about it. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. This includes Johnny and Nichole who have helped when issues arise. They request a lot of documents more than if youre buying a house.3. Its there scam. when I was able to spend some time in the house I realized that there was some problems that should be addressed and fixed I called on Q property management somethings are fixed and I'm still waiting 3 month later for them to fix the rest, Information provided by various external sources. Evaluation - We will evaluate your property and comparable properties in the area to give you . Highly recommended. Anyone can write a Trustpilot review. when I was able to spend some time in the house I realized that there was some problems that should be addressed and fixed I called on Q property management somethings are fixed and I'm still waiting 3 month later for them to fix the rest, Information provided by various external sources. It goes against our guidelines to offer incentives for reviews. I was moving from Cali to Phoenix. 2022 Trustpilot, Inc. All rights reserved. They are quick to take your money but that is about it. Please enter your User ID. They ae very responsive, communicate very well, and provide the online reporting capability so I can really stay on top of what is happening. R&L. Shes been very patient with our company even when our timeframe has not been ideal. Verification can help ensure real people write reviews about real companies. My ONQ property management contact, Deb, has been absolutely phenomenal. Also, they have been very communicative when we have questions. Their personal experience in healthcare revenue cycle management, coupled with a college-educated workforce in a U.S. time zone creates an invaluable and seamless partnership. Property Rental Agency On Q Property Management On Q Property Management Reviews 158 Average 3.6 VERIFIED COMPANY www.onqpm.com Visit this website Write a review 3.6 158 total 1% 1-star 17% Sort: Most relevant DP David Pyle 1 review US 4 Oct 2022 Russell was very professional ,on time They stopped answering me and a supervisor never even reached out when I asked multiple times to speak to one. All rights reserved. If the tell you something like you need to do landscaping they will send you a fine and add it to the rent.5. Companies can ask for reviews via automatic invitations. Here are 8 tips for writing great reviews. He noted everything on his tablet and the entire process was quick and easy. Whenever I email to him for any concern and questions, Ive got responses so quickly. As we walked thru the house he took pictures and explained what he was looking for. I was so stressed out to find my new home , I was looking a lot space and talked to bunch of properties and couldnt get too much help with them. I was rented a house that the company had not even inspected yet. I can get a hold of her and get answers to my questions very quickly. R&L. As we walked thru the house he took pictures and explained what he was looking for. Thank you very much Kim for all of your help through this process. On Q Property Management has established itself as Arizona's fastest-growing . On Q is great! Patient Services Manager, National Billing Company. I rented a house through them:The house was not well maintained after I moved in things start breaking down within the first month the Ac and water filters needs change and when I called them they told me its my responsibility to do that.Dish washer stopped working and it took them 2 months to fix going back and forth between them and the owner of the house that was cheap and low class she use to come to the house without letting us know and without respecting our privacy and taking pictures of the house.4. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We strive to be fair and transparent in all our transactions and we are happy to discuss your situation with you if you feel there is more we could do. It was a pleasure working with Russell. Deb Vickery, our property manager, is always caring and responsive. Russell did a great job with the routine inspection as usual!! Leanna is a pleasure to work with! Find out how we combat fake reviews. Russell did a great job with the routine inspection as usual!! Also, they have been very communicative when we have questions. Sorry to hear you had a negative experience, Jamie. OnQ has taken the work out of managing my rental property. Now I get why. Multiple attempts to contact property manager Stephanie by phone and email messages left no return email or call. On Q is Arizona's #1 Property Management Company Property Management Resident Services Search Rentals (480) 518-9910 Arizona's #1 Property Management & Real Estate Investment Company Cutting-edge Residential Property Management in Arizona since 2010. Property management companies do not make money with rentals. Verification can help ensure real people write reviews about real companies. Repairs were never done timely and they are making me jump through hoops to get a rent credit for my utilities being affected by repeated repairs. It doesn't matter whether it is a renter's market or the landlord's market, respect should always be mutual. With more than 27 years of property management experience, On Q can provide you with the services you need to maximize the return on your investment while you work towards expanding your portfolio. Have you ever wondered what life would be like if your properties looked after themselves? Anyone can write a Trustpilot review. Russel was very sweet and courteous!! On Q is a family owned and operated firm offering boutique style, customizable service to clients from all over . Kim Mc. the leasing agent that we were so lucky to have the privilege to work with was detailed, responsive, and extremely nice to deal with. OnQ has taken the work out of managing my rental property. Owner is losing here. If youre looking for a company, go On Q, and if youre looking for someone to work with in the office, Sam is the best around! I had my home inspection yesterday with Russell. Everyone in the office is very kind and willing to help.Thank you On Q! Highly recommended. They are super quick to respond and always on top of things. My ONQ property management contact, Deb, has been absolutely phenomenal. When repairs are needed to my property, they are quick to find reasonably priced solutions and follow through well. We are new to On Q and they have been very helpful in the property management process. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I rented a house through them:The house was not well maintained after I moved in things start breaking down within the first month the Ac and water filters needs change and when I called them they told me its my responsibility to do that.Dish washer stopped working and it took them 2 months to fix going back and forth between them and the owner of the house that was cheap and low class she use to come to the house without letting us know and without respecting our privacy and taking pictures of the house.4. Especially leasing agent Kim McGill . I have rented from ONQ in the same residence for almost 7 years now all I can say is ONQ and Deb provide A++ service. Multiple attempts to contact property manager Stephanie by phone and email messages left no return email or call. She has made working together very easy. Shes always available when I need her assistance and has promptly and professionally handled each and every request or question Ive thrown her way. We dealt with another Property Management company and the agent was one of the most rude people we have ever dealt with. ". What really sets us apart is our proprietary technology. Set up automatic payments so you always pay on time. Founded in 2010, On Q Property Management established itself as one of Arizonas fastest-growing Property Management and Real Estate firms. I have been renting out my house with On Q for almost 4 years. We strive to be fair and transparent in all our transactions and we are happy to discuss your situation with you if you feel there is more we could do. This company keeps vacant homes on the market just collecting application fees. So far my experience with all the folks at OnQ have been amazing! Sam over in the office is such a pleasure to work with! I have rented from ONQ in the same residence for almost 7 years now all I can say is ONQ and Deb provide A++ service. If the tell you something like you need to do landscaping they will send you a fine and add it to the rent.5. I was told that after I was pressured into signing the lease prior to doing the final walk thru and getting the keys. Thats how they make majority of their money. And I really like the quick deposit into my bank account every month. Sorry to hear you had a negative experience, Jamie. I cant believe they are not being investigated constantly and taken out of business. Compare pay for popular roles and read about the team's work-life balance. Companies can ask for reviews via automatic invitations. Thanks so much Jerry. We use dedicated people and clever technology to safeguard our platform. Well, that might not be realistic but that doesnt mean it has to be you. I was so stressed out to find my new home , I was looking a lot space and talked to bunch of properties and couldnt get too much help with them. One, Jeremy Schachter & Zac White - Fairway Independent Mortgage, Randy B. said: Jeremy and his team are the best in the Phoenix area. If youre looking for a company, go On Q, and if youre looking for someone to work with in the office, Sam is the best around! They denied us because they stated my credit was in the 530 when my report clearly shows 650. After moving in a year ago noticed major flooring issues informed property manager Stephanie lambert received no help or fix. We dealt with another Property Management company and the agent was one of the most rude people we have ever dealt with. I have to give them one star in order to write my review even though they dont deserve it.Worst company ever:1. Jerry Reidhead has been great in my experience with on q. Thanks so much Jerry. Robin served as President of Arkansas Chapter 64 of the Institute of Real Estate Management (IREM) in 2016 and on a National level serves as a board member of the Legislative and Public Policy Committee. I have spoken with several people in the office but have most recently spoken with Deb, my property manager. At a loss with why customer service and professionalism is lacking with this company especially when they are profitable during trying economic times. Whether you're looking for a place to call your own or want some help with the management side in Jonesboro, Paragould, Bay, Brookland, Lake City or Bono, we would be happy to help. We also ensure all reviews are published without moderation. "ONQ's approach to outsourcing is refreshing. He has been helping me out to find home and take care of whatever he needs to do so fast . the Lobby Login. It goes against our guidelines to offer incentives for reviews. Find out what works well at On Q Property Management from the people who know best. Our refined management process has proven to work time and time again. Believe all the horrible reviews. On Q is great! He was so friendly, yet professional. 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