Shouldnt they advise you to verify your account into prior to allowing you to sell your item? Returning to eBay? Before anyone starts with the "didn't you agree and accept the policy?" Payment holds last no longer than 21 days, and in some cases they may be shorter than thisholds can be lifted along the way as the status of the item is updated (when it's marked shipped and a tracking number is provided, for example, or when the tracking number reports delivery, or when the buyer leaves feedback for you). My business partner and I have actually hired a . This thread has been ongoing since 2018, no one is doing anything because they know that they can't. If it becomes a regularoccurrenceand is affecting your ability to continue to do business on eBay, it may be time to think about some eBay alternatives as an online seller. PayPal has refused to release my funds to me, having exceeded 180 days by at least 3x. Please read our Community Rules and Guidelines, Pay, shop, and do even more on the PayPal appGet the App. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. I'm being ignored at this point. [CDATA[ That is as long as you are over 18, the account is in your legal name and registered in the country where you reside.Sometimes they confiscate funds under this policy.https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actionsPaypal also may request further documentation from you before you can withdraw those funds.If the funds are still in your account and the account is in your legal name and you are over 18 and reside in the U.S then not sure why they are not allowing you to do so. All their **bleep** of holding the funds so they are safer is al **bleep** and illegal. eBay and PayPal want to know that they can reach you at any time, so make sure your contact information is up to date, as well. So, the short answer is that in most cases, a payment hold is a necessary periodic evil involved in eBay selling. Moreover, critics of the policy have maintained that the holds are commonplace to the point of routine, occurring far too often to be explained by suspicions of fraud. if (document.context) document.write ("&context=" + escape(document.context)); We have rights as consumers under the banking laws, laws that govern financial companies, as well as the Fair Credit Reporting Act as Paypal never gives a legally recognized reason for wrongfully with-holding and converting for it's own uses your money via the with-holding policies! It can happen, so it's worth a shot, but make sure you have documentation and your case is a really egregious example of a hold that's been misapplied. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); If you're selling item(s) of thesekindsor in these categories, it's best just to realize that eBay and PayPal are going to protect their bottom line (since they have to shell out forbuyer protection claimsin many cases) and to accept it. Since you are in Denmark, you should start with them, to see how they can guide you. document.write (document.charset ? And, as most sellers are well aware,eBay doesn't like tohear from customersmuch. credit all on file/ my phone number/email/ address, i do not drive so no driving lics : passport run out years ago so sent them a picture of my Bus pass has picture + name on it, they said that they wouldrestricted my account if I did not give them more information in the mean time that let me keep selling goods and telling me to send the goods but they were not sending the funds to my bank and still left goods up for sale that I could not canceland where sold and still sending me messages that all was ok and I should post the goods and I could not cancelthe transaction, it has now come to the point where they have taken all my listingsdown but they will not release my money, seems even if I close my account they still will not give me my money, i went to there office in the UK filled out a complaintform and have now received emails from someone ( Patrick )in Ireland saying he wants my Birth certf, getting to point where what have I got to lose (200 they have of my money ) issue a small claims, do not know where my B C is even if I did would not give to them. ", Alana Golden, public information officer at the California Department of Financial Institutions, explained that the hold period provided in the statute is "meant to protect the consumer against non-delivery by sellers. In fact, so outrageous and corrupt is the practice of these"forced interest free loans," the practice is literally against the law. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. Why didn't I get one? As a seller of a product you have the rights to get the money in your bank before shipping anything. I understand why PayPalput the holds on and I have seen a lot of wackedout things PayPal users do to each other on here and PayPal is left holding the bag so a somecrabs spoil the whole barrel. What many sellers may not know is that they can seek redress from state regulators if they feel the holds are unfair. Many of those statutes cap the period of time that money transmitters can hold onto payments before releasing them to the recipient. Do you have the small claims court in your country at all? if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); ", Other states have similar provisions. 04:19 AM. In response, the seller appealed to the state attorney general's office. However, in matters where state authorities have standing, regulators have several tools at their disposal to pressure companies to resolve complaints. Copyright 1995-2022 eBay Inc. All Rights Reserved. It does work," the seller wrote. Also, they are not holding my funds, they already verified it and put it in my account but they placed restrictions on my account so I can't withdraw or use my money. Bear in mind that extended holds or very large holds that endanger a sizable business can carry you into legal action territorybut if that's really where you are, your contact shouldn't be with the eBay or PayPal customer service departments, it should be with an attorney. if (document.context) document.write ("&context=" + escape(document.context)); So basically, the Payment Manager is a HUGE step back regarding sellers tools. You'd expect to go to jail, and face criminal charges for your illegal behavior, right? var m3_u = (location.protocol=='https:'? Most of the time, sellers would prefer that holds not happen at all. Many seller's firstreactionto their first payment hold is to try to contact eBay or PayPal immediately and give them an earful. "Any customer or the recipient can file a complaint with its state. You can also contact the Financial Ombudsman in EU, since eBay is legally registered in Luxemburg to handle their financial service. We will show this greedy corporate egomaniac that even a billion dollar company must obey the laws of this country, and may not make gifts unto itself in the form of interest free forced loans from other peoples moneys, and that in this country justice is not determined by the size of your bank account but the merit of your actions and treatment of your fellow citizens! You (and your lawyer) should ask there. Paypal's holds on verified funds is illegal. 1) Even if you are not a new seller, you still have to wait 48-72hs to have ALL payments processed, versus the INSTANT payment credit on Paypal. About the Author Perhaps ask on your boards, as no doubt your fellow citizens would know more about the laws in Denmark. In Maryland, for instance, Rooney's office has subpoena power and the authority to levy fines ($1,000 for the first offense, $5,000 for each subsequent infraction). What is PayPal doing? document.write ("&loc=" + escape(window.location)); The relevant portion of PayPal's user agreement is section 10.4, in which the company stipulates its right to place holds on funds linked to transactions that have been deemed risky or disputed by the buyer: "If PayPal places a hold on any or all of the payments you receive PayPal will provide you with notice of our actions. document.write ("?zoneid=2"); 1999-2022 PayPal, Inc. All rights reserved. It's not a perfect system, and there are some ways to potentially avoid having your funds held. Since I apparently cannot take PayPal to court as a company, do I attempt to take someone by name from the executive department or the CEO to court instead of the company? I want information on how to join this law suit as well please. "We want people to file complaints but we don't get any.". Would it be a plan to get some legal advice? $3,900 of my money, paid by my state, has been denied to me by PAYPAL. Paypal's holds on verified funds is illegal. Due to the age of this thread, it has been closed to further replies. An eBay seller in that state shared his experience with Ecommerce Bytes. When a hold is placed, eBay and PayPal are basically engaging in a kind of risk management on their end; they want to make sure that funds are readily available in case a refund has to be issued, and want to give the transaction time to play out before the funds are released to you. You are viewing the PayPal Community Archives. If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. 07-17-2021 I opened this account to receive my Stimulus Check back in April 2020, ($1,200) then on to register with the Unemployment Pandemic insurance through my state. From 2013 through 2017, he served as senior communications manager for Terapeak, which offers marketplace research and listing analytics to online sellers. Moreover, since the money transmitter laws are intended as consumer protections, not all of PayPal's practices are subject to state regulation. Kenneth Corbin is a freelance writer based in Washington, D.C. I'm personally going through this with them and they said they needed info and documentation from me and every time I send it they decide they need more info. According to Rooney, every state but two - South Carolina and New Mexico - has a law governing money transmitters, a broad classification that includes financial institutions such as money order and travelers check services, as well as online payment outfits like PayPal. '&charset='+document.charset : (document.characterSet ? Welcome! PayPal's complete money-grab and retention of our funds is NOT legal. By browsing this website, you consent to the use of cookies. Now, against their own conditions PROMISED to me as a customer, they are insisting on IGNORING my messages. Please feel free to start a new threadif you wish to continue to discuss this topic. The hold is known only to yourself and to PayPal. document.write ('&cb=' + m3_r); Kenneth Corbin is a freelance writer based in Washington, D.C. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); Nothing you say holds water here. PayPal gives itself a wide berth in its terms with language such as "in its sole discretion," terminology that the company has used to defend itself against legal challenges, including a pending class-action suit in California. Respectfully waiting to hear from all of you, https://www.paypal.com/us/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297. Here are some reasons that a hold might be placed: If you buy something online its the same thing, they aint gonna send you jack **bleep** before they get their money. Imho, I would either follow their policy or close my account. There are reasons why they put holdsonand ways you can get your money sooner. So try to communicate with buyers as much as you possibly can. "We examine PayPal every year," Rooney said, adding that he would raise the question of the extended holds to Maryland's delegate to the committee when the company next comes up for review. var m3_r = Math.floor(Math.random()*99999999999); The MTRA maintains a list of links and contact information for the departments of financial regulation of its 44 member states and the District of Columbia. if (document.mmm_fo) document.write ("&mmm_fo=1"); Join the class action law suit to make them stop! 1 person found this solution to be helpful. How does the updated eBay payments experience work for consumer sellers? EcommerceBytes-NewsFlash, Number 2697 - December 16, 2011 1 of 5. "If people feel that they have undue delays the best and the quickest way to find out why or how is to write a letter to their state regulator," said Joseph Rooney, assistant commissioner with Maryland's Office of the Commissioner of Financial Regulation. Paypal's policies of with-holding verified funds has absolutely no statutory, logical, or ethical basis as grounds to hold and keep your money from you against your will and without your permission. PayPal, in its sole discretion, may release the hold earlier under certain circumstances, for example PayPal may release the hold earlier if you have uploaded tracking information. In January 2012, eBay changed its policy on holds, to "increase the quality of the auction experience," according to an article in The New York Times. My account was limited nearly a year ago, permanently. They are not even a banking system, so they don't have right to hold funds, they are registered as a transfer service, much like Western Union. The seller, who claims a 100 percent feedback rating with no history of major complaints, received word from PayPal in October that funds owed him would be held for 21 days. Now they are telling me to call back tomorrow because its after 180 days. PayPal is not a bank my money is federally insured they have no right to continue doing what they're doing. It's not going to affect your seller reputation. Every time they update the user agreement, everyone has to agree or close their account. Don't adopt the "thick skin" mentality about eBay selling. //]]>-->. It is illegal, and regardless of how dirk heads some of the lowlifes who reply to you here being cynical and isntead of help are provoking you, you could file a complaint to the proper consumer defense organization in your area. This is the same time frame that buyers have to open Paypal disputes.If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. 07-17-2021 So as many of you people know they got the 90 days hold on your funds, i am 95% sure it's illegal, let me put it this way, "my Friend asking me to sell his TV, i get it sold BUT i hold his money for 90 days" i can't do that because it aint my property as a middle man. '&charset='+document.characterSet : '')); They cannot legally hold your funds for 6 months. Send me all proper information to join this class action against PayPal, I cant even get them t verify it is me andeach and everyway i try too get verrified they say im not me sothey keep my money..the best one is my phone number is not registered to me whichthats easy roof there scamming handicapped people cause everytime icallif i gett lucky enough for them to answer they willsay howmaywe help touand isay please help me verifyy i am me and my phone numbers me i am hansicaped and have M.S. they have no part in the 'contract'. Regarding Terms and Conditions, don't be fooled. This is the same time frame that buyers have to open Paypal disputes. They do not become legal until that point. It's been far beyond 180-360 days. no legal entitlements to any part of the transaction. By browsing this website, you consent to the use of cookies. Sometimes it's possible your customer filed for a refund, dispute, or chargeback because someone illegally used their PayPal account to buy something. You may need to get an attorney - and make sure he notifies Pay Pal that you will be asking for 10% per annum interest on your money as allowed by statute in California. They have all of your information, so if there should be some bull**bleep** going on they can contact you to solve that problem. document.write ("&loc=" + escape(window.location)); Were you asked to link a Payoneer account for payouts? I Hope someone from eBay HQ are reading this because i am sitting here with my laywer and if eBay aint going to give me my funds there will be taken legal actions in the justice of court. The proof of this, is the policy and practice of with-holding verified funds from it's customers, in violation of criminal statutes, banking laws, and all other laws Paypal wrongfully thinks do not apply to it (EVEN THOUGH IT IS A MONEY LENDER OFFERING CREDIT AND CREDIT CARDS, AND DEALS IN AND WITH DEPOSIT ACCOUNTS!)! - edited ********************************************************************, "Those who enter the arena unarmed or unprepared are quickly dispatched. For many eBay sellers who use PayPal to process payments, holds of up to three weeks (or in some cases, even longer) are simply a reality of doing business. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. eBay wants you to care that you have received negative feedback or that yourdetailed seller ratingsare dropping, and holds are one of their most effective methods for getting you to care. document.write ('&cb=' + m3_r); and yall arescamming me andd stealing my money. If still no luck then you can't open a class action claim against paypal but not sure why you can't open a private case. You can also contact Luxemburg's Consumer Defense to check out. He has written on politics, technology and other subjects since 2007, most recently as the Washington correspondent for InternetNews.com, covering Congress, the White House, the FCC and other regulatory affairs. Does it seem right that theyll take your money for fees and assets and then advise you of a hold? When a hold is placed, eBay and PayPal are basically engaging in a kind of risk management on their end; they want to make sure that funds are readily available in case a refund has to be issued, and want to give the transaction time to play out before the funds are released to you. . Have you tried reaching out to them direct by phoning or sending messages via Facebook or Twitter? Their holding your money after you have asked for it back is theft. He also had not heard of the issue of 21-day PayPal holds. Welcome to the Payments board!
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